Robotics Service - Pan Robot
Stability, security, and complete professionalism:
Our team—composed entirely of full-time employees—is your guarantee of reliability. As part of our service, we do not use subcontractors or B2B contractors working on a temporary basis.
- Permanent employment ensures that a service engineer will respond to your request immediately, without the risk of them being occupied with other professional obligations during a breakdown.
- Protection of trade secrets and NDAs are fundamental, and your data is fully protected. We guarantee that the service technician working on your production floor is not an employee of your competitors.
- Zero audit risk and liability insurance coverage are only possible when service technicians are employees of the company providing the service. By choosing our service, you eliminate the risk of liability claims being denied and the risk of inspections by the Labor Inspectorate (PIP) and the Social Insurance Institution (ZUS)
We provide reliable and prompt support for troubleshooting and resolving malfunctions.
If you’re having a problem with your robot—contact us directly, even if you’re not yet a customer—and we’ll help you resolve the issue and restore smooth production.
We never refuse to help anyone. We diagnose most malfunctions remotely. Our mission and goal is to minimize unplanned downtime and malfunctions through regular servicing and maintenance.
The sooner we start taking care of your robots and providing them with regular maintenance, the sooner the number of unplanned production line stoppages and costly equipment damage will decrease.
As part of our service contracts, we also provide:
- Full technical support regardless of the day or time, a 24-hour service hotline—our on-call specialist will help you remotely diagnose and resolve the issue
- Guaranteed response time and on-site arrival within 24 or 12 hours of your call
- Maintenance and archiving of the robots’ complete service history, copies of configuration programs, and system backups, which will facilitate quick and remote troubleshooting
- Preferential scheduling for service work and periodic inspections
- Service prices tailored specifically for you and a scope of services precisely tailored to your needs
The servicing of industrial robots and industrial electronics is a key area of our business. We handle industrial robot repairs, parts refurbishment, and maintenance services, such as comprehensive overhauls and periodic inspections of robots. We specialize in equipment from leading manufacturers and provide service for robots from ABB, KUKA, Fanuc, Hyundai, Yaskawa-Motoman, and Fuji. We also provide service for autonomous robot brands: Unitree, Orion Star, Keenon and Pudu. We repair expensive robot replacement parts, including control panels and electric motors. We look forward to working with you!
Professional industrial robot service
Maintaining production continuity and implementing automation would not be possible without reliable and proven service. Pan Robot’s specialization and extensive experience in industrial robotics guarantee a high level of service. Our services are comprehensive and include:
- technical support and troubleshooting,
- periodic inspections of industrial robots,
- repairs and refurbishment of industrial robots,
- repair of industrial electronics and robot parts,
- service contracts with hotline support and fast response times.
We can perform industrial robot repairs in our workshop or directly at your production facility. We schedule service technician visits at a convenient time and as quickly as possible. Where possible, we perform remote diagnostics and troubleshooting. We will always agree on the scope of service work and tailor it to your needs.
Troubleshooting, rapid response, and restoration of production continuity
We provide reliable and prompt support for troubleshooting and resolving issues.
If you’re having trouble with your robot, you can contact us directly—even if you’re not yet a customer—and we’ll help you resolve the issue and get production back on track.
We never refuse to help anyone. We resolve most malfunctions remotely. Our mission and ambition is to minimize unplanned downtime and malfunctions through regular servicing and maintenance.
The sooner we start taking care of your robots and providing them with regular maintenance, the sooner the number of unplanned line stoppages and costly equipment damage will decrease.
For regular customers, as part of the service contract, we additionally provide:
- Full technical support regardless of the day or time, a 24/7 service hotline—our on-call specialist will help you remotely diagnose and resolve the issue
- Guaranteed response time and on-site arrival within 24 or 12 hours of your call
- Maintenance and archiving of the full service history of the robots, copies of configuration programs, and system backups, which will facilitate quick and remote troubleshooting
- Preferential scheduling for service work and periodic inspections
- Service prices tailored specifically for you and a scope of services precisely tailored to your needs
Comprehensive robot maintenance services
If your company uses robots from different manufacturers, you will certainly appreciate our comprehensive services. In addition to standard parameters such as payload, reach, and number of axes, robots from different manufacturers vary significantly in terms of design, interface, programming language, and electrical configuration.
ABB Robot Service
We provide service for ABB robots, so we pay special attention to ensuring the proper quality and level of lubricants used in these robots. Neglecting or avoiding regular service can lead to many problems. We know ABB robots inside and out. Quick and precise fault diagnosis is possible thanks to our employees’ extensive experience and understanding of the design and operating principles of these robots. During ABB robot servicing, we often find that many spare parts can be repaired or that more cost-effective alternatives can be selected. We manufacture some consumable parts ourselves, and repairs to motors and computers for these robots are part of our standard service offerings.
ABB industrial robots are advanced machines distinguished by their solid mechanical construction and high precision of operation. Key elements of their design include the robot arms, which utilize advanced bearing systems and drive mechanisms that enable precise movements across multiple axes. Their robust construction and the mechanical components used allow them to operate in demanding industrial environments; however, to maintain full performance, regular servicing and periodic inspections are essential.
Regular service inspections of ABB robots are indispensable for maintaining the machines in excellent technical condition. As part of the service, it is crucial to check the condition of oils and greases in the bearings, which ensure the smooth operation of moving parts, as well as to inspect and replace the calibration backup batteries. Neglecting these maintenance tasks can lead to premature wear of components and, consequently, to breakdowns, resulting in costly production downtime.
We offer a wide range of service solutions, which include not only standard inspections but also more advanced activities such as real-time condition monitoring, life-cycle assessments, inspections, diagnostics, as well as equipment regeneration and modernization. This enables the early detection of potential problems, allowing for their prompt resolution before they impact the production process.
Neglecting regular inspections not only leads to decreased efficiency but also increases the risk of failures, which can result in long downtimes and high repair costs. Regular servicing of ABB robots is an investment in maintaining production continuity and the uninterrupted operation of production lines.
Basic inspections should be performed annually, but every few years or every approx. 15,000–20,000 operating hours, oil changes should additionally be carried out. Service intervals may vary depending on the robot model; however, in most cases, these maintenance activities should not be skipped.
The servicing of small industrial robots can be further expanded to include the replacement of drive belts. An annual inspection of these components is important from the standpoint of failure prevention. Proper tension and the good condition of the belts are necessary to avoid breakage, which would result in the loss of calibration of a given axis and a halt in production.
Our comprehensive periodic inspection consists of:
- Checking and verifying the technical condition of the manipulator
- Checking and verifying the technical condition of the controller
- Verifying the operation of the entire system
- Replacement of lubricants, including oil and grease changes in gears and bearings
- Cleaning the controller's cooling system
- Preparation of a detailed inspection report with a list of all checks, comments, and photos
Kuka Robot Maintenance
Kuka robot service has been a very important part of our business for many years. We know these robots well. In their case, regular service is required to protect against unexpected malfunctions, leaks, or mechanical damage. We recommend starting maintenance services immediately after implementing the robots in your company. We can detect some issues sooner—before they lead to serious damage.
Even if your company uses older-generation Kuka robots and you’re already experiencing issues with the availability of spare parts and technical support—contact us. In many cases, it’s possible to replace components with newer ones, as well as repair parts that have long been unavailable for purchase.
KUKA industrial robots require regular periodic inspections to ensure their long-lasting and reliable operation. It is recommended to perform preventive maintenance after every 10,000 hours of operation. This aims to minimize the risk of failure and maximize production efficiency. Regular inspections encompass a range of activities, such as changing oils and greases in moving components, checking brake operation, inspecting cables and connectors, and testing the data backup batteries in the controllers and the robot arm.
Service activities also include monitoring the robot's operation for abnormal sounds or vibrations, which may indicate component wear or damage. Regular maintenance allows for the early detection of potential problems, preventing unexpected production downtime and costly repairs. As part of the service, it is also essential to clean filters and fans using compressed air and to lubricate connectors according to the manufacturer's recommendations.
We offer various levels of service agreements, which can range from basic inspections and audits to contracts with rapid on-site response to breakdowns and 24/7 hotline support. Regular inspections and maintenance not only extend the lifespan of KUKA robots but also significantly reduce the risk of unplanned downtime, which directly impacts savings and the optimization of operational costs.
In summary, periodic inspections of KUKA robots are crucial for maintaining their reliability and efficiency. Ensuring the proper technical condition of the robots is an investment that translates into long-term benefits for any company utilizing automation in its production processes.
Our comprehensive periodic inspection consists of:
- Checking and verifying the technical condition of the manipulator
- Checking and verifying the technical condition of the controller
- Verifying the operation of the entire system
- Replacement of lubricants, including oil and grease changes in gears and bearings
- Cleaning the controller's cooling system
- Replacement of belts and damaged components
- Preparation of a detailed inspection report with a list of all checks, comments, and photos
A standard robot inspection consists of over 50 activities and checks performed by two service technicians.
Fanuc Robot Service
One of our core services is the maintenance of Fanuc industrial robots. Our comprehensive approach allows us to service robots from various manufacturers while maintaining the same highest standards and procedures for every brand of industrial robot.
Our advantage in servicing Fanuc robots is our ability to repair and refurbish expensive replacement parts. We successfully repair motors, power supplies, drive systems, and control panels for Fanuc robots. In addition to replacing them with new, expensive parts, we always offer our customers the option of repair and the opportunity to purchase refurbished and reconditioned parts.
Even with machines as precise and refined as Fanuc robots, reliable and always-available technical support, along with regular periodic inspections, allow for a significant extension of the robots' lifespan, keeping them at peak performance and preventing unforeseen breakdowns.
In our work, attention to detail, meticulousness, and the application of the highest standards are crucial. During a thoroughly performed inspection or audit of a robot, nothing should escape the technician's notice, as the slightest oversight can eventually lead to a failure. Therefore, we utilize unified procedures developed over years of service experience, based on the best maintenance practices used for Fanuc, ABB, KUKA, Yaskawa-Motoman, and Hyundai robots.
Regular periodic inspections and lubricant replacements are vital for maintaining the operational efficiency of Fanuc robots. Greases and oils in the gears degrade over time. Their regular replacement is necessary to prevent leaks or damage to gears and shafts. It is highly advisable to regularly conduct detailed inspections of the technical condition and the controller to continuously monitor its state and prevent potential failures.
Recommended service intervals for standard Fanuc robots:
- Annual detailed inspection of the manipulator, wiring, mechanical components, and controller
- At least once a year, an inspection of the condition and level of greases and oil
- Every three years, or more frequently under heavy use, a complete replacement of lubricants is required
- Every three years, or more frequently, replacement of grease in the bearings
- Recommended annual replacement of calibration and system backup batteries
- Regular cleaning and inspection of the cooling system
Yaskawa - Motoman Robot Service
Yaskawa robots are popular devices used for a variety of industrial manufacturing processes. The Japanese manufacturer supplies production facilities with a wide range of manipulators for both common and specialized manufacturing processes, and these robots are particularly popular for applications such as welding, heat sealing, pick-and-place, and palletizing. A simple interface and attractive price mean that many of our customers use Yaskawa robots.
To meet our customers’ expectations, we introduced Yaskawa/Motoman robot service to our offerings many years ago. This allows us to comprehensively service and maintain machine fleets comprising robots from various manufacturers, as well as fleets consisting solely of robots from this Japanese brand.
Yaskawa Motoman robots require regular periodic inspections to ensure their reliable operation and maximum performance. It is recommended to perform preventive maintenance every 6,000 servo operating hours. Servo hours refer to the operating time of the servo amplifier, allowing for precise monitoring of service needs.
During periodic inspections, it is recommended to conduct a series of tests and service activities, such as analyzing the amount of iron filings in the grease, and manually moving the robot to detect unusual vibrations or sounds that may indicate mechanical problems. Other recommended activities include robot motor torque tests, reducer backlash tests, inspection of the robot's braking system, and checking and replacing grease in the appropriate robot axes.
Inspections also include activities such as backing up the controller memory, inspecting controller cables and their connections, checking seals for leaks, cleaning cooling fans and filters with compressed air, and testing and replacing batteries in the robot and controller if necessary. Regularly performing these service activities helps avoid unexpected downtime that could result from equipment failure and extends the robot's lifespan.
Regular periodic inspections are crucial as they allow for the detection and repair of minor faults before they become serious problems that can lead to costly repairs and lengthy production downtimes. A lack of proper maintenance can lead to repeatability issues, cable damage, decreased operational precision, and even safety hazards.
Our comprehensive periodic inspection consists of:
- Checking and verifying the technical condition of the robot
- Checking and verifying the technical condition of the controller
- Verifying the operation of the robot and controller
- Lubricating bearings, replacing grease in gears, and replenishing grease
- Cleaning the controller's cooling system
- Replacement of belts and damaged components
- Preparation of a detailed inspection report with a list of all checks, comments, and photos
A standard robot inspection consists of over 50 activities and checks performed by two service technicians.
Hyundai Robot Service
We are the official distributor of Hyundai Robotics in Poland. We provide service for Hyundai robots throughout the country. We take care of the robots from the moment they are delivered to our customers, providing both warranty and post-warranty service. It may be that your company has Hyundai robots installed from another source, perhaps imported from abroad along with an entire production line. As an authorized distributor and service provider, we will provide you with technical support, training, and service for these robots. Contact us if you are looking for service support, spare parts, or want to expand your machine park with additional robots.
Hyundai Robotics industrial robots require regular periodic inspections to keep them fully operational and prevent failures. Servicing should be performed by authorized service centers or company specialists in accordance with a specified maintenance schedule. Key service activities include inspecting cables, checking screw fastenings, replacing lubricants, and changing the encoder memory backup batteries. Inspections should be carried out at regular intervals to maintain the robot systems in an operational state and prevent potential breakdowns.
The service procedure also includes replacing defective parts with new ones according to the manufacturer's recommendations, as well as adhering to strict safety rules, such as disconnecting the power supply before servicing and avoiding the introduction of contaminants into the system during inspections. Regular replacement of lubricants in the robot's gears is essential to ensure smooth movements and prevent the wear of mechanical components. Hyundai Robotics also recommends performing a risk assessment after each maintenance task to ensure that the system meets all safety requirements.
Regular periodic inspections are crucial for maintaining the longevity and reliability of Hyundai robots. Neglecting maintenance can lead to unexpected downtime, increased repair costs, and reduced production efficiency. Therefore, it is essential to follow the manufacturer's service recommendations and regularly perform all required checks and replacements, which will help avoid major faults and keep the robot in optimal working condition.
We have many years of experience servicing ABB, Kuka, Yaskawa-Motoman, and other robots. We are an authorized service provider for Hyundai Robotics industrial robots, Hyulim Robots, and Fuji Robotics palletizing robots. Our prices are competitive. When providing services, we adhere to our own high standards of service, which we have developed based on experience and best practices in the maintenance of industrial machinery and equipment.
By working with us, you can be sure that regardless of the brand of the robot being serviced, we will always provide you with the same high quality of service. Pan Robot consists of experienced technicians whose services are well worth using!